At CitrusBurn™, customer satisfaction is our top priority. We understand the importance of a risk-free purchase, which is why we offer a comprehensive 180-day money-back guarantee on all CitrusBurn™ products purchased through our official website.
1. 180-Day Money-Back Guarantee
All CitrusBurn™ purchases are backed by our 180-day full refund policy. This gives you six full months to try the product and determine if it meets your weight management and metabolic support goals. If you are not completely satisfied for any reason, you may request a full refund.
This policy applies to all CitrusBurn™ packages, whether you purchased one bottle or a multi-bottle bundle.
2. How to Request a Refund
To request a refund, please follow these simple steps:
Contact our friendly customer support team using the contact information provided on the product label or website.
Provide your order details and the reason for your refund request.
You may return the empty or partially used bottles, although returning products is not required to receive a refund.
Our customer support team will promptly process your refund once your request is verified.
3. Refund Processing Time
Refunds are typically processed within 5-10 business days after your request has been approved. The funds will be returned to the original payment method used during purchase. Please note that processing times may vary slightly depending on your bank or payment provider.
4. Conditions for Refund
Our goal is to make the refund process as simple as possible. To qualify for a refund:
The request must be made within 180 days of the original purchase.
You must provide proof of purchase (order number or receipt).
There are no complicated conditions, and returning the product is optional.
This ensures that customers can try CitrusBurn™ completely risk-free.
5. Non-Refundable Items
Any products purchased from unauthorized sellers or third-party websites are not eligible for a refund under our official return policy. To ensure eligibility, always purchase directly from the CitrusBurn™ official website.
6. Customer Support Contact
If you have any questions or need assistance with your return, our customer support team is ready to help. You can contact us through the email or phone number provided on the product label or website. Our team is committed to ensuring a smooth, hassle-free refund process.
7. Why We Offer a Return Policy
We stand by the quality and effectiveness of CitrusBurn™. The 180-day money-back guarantee reflects our commitment to customer satisfaction and confidence in our product. We want you to feel completely safe and confident when purchasing and trying CitrusBurn™.
By purchasing CitrusBurn™ products, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy.